> Source: [sk105757](https://support.checkpoint.com/results/sk/sk105757)

# sk105757 - Contract or license error: "Contract entitlement check failed"/ "Contract is expired"/ "License is expired" during policy installation

| Property | Value |
|----------|-------|
| Solution ID | sk105757 |
| Date Created | 2015-05-21 |
| Last Modified | 2022-11-24 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- Errors for contracts or licenses, that can be displayed in a pop-up during / after / while installing the policy:  

* Contract entitlement check failed.
* Contract is expired.
* License is invalid / license is expired.

## Cause

Corrupted cache files for contracts or licenses, due to renewal, changes on the licenses, etc.

**Note:** "Contract entitlement check failed" error can also occur due to connectivity, so first need to troubleshoot as per [sk97587](http://supportcontent.checkpoint.com/solutions?id=sk97587).

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk105757/Contracts_Expiration1505260547.png)

## Solution

This solution requires authentication. Please log in to view the full solution.

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