> Source: [sk105498](https://support.checkpoint.com/results/sk/sk105498)

# sk105498 - SmartView Monitor shows that Anti-Bot subscription has expired on a Virtual System, but the expiration date is empty

| Property | Value |
|----------|-------|
| Solution ID | sk105498 |
| Date Created | 2015-04-01 |
| Last Modified | 2018-01-23 |
| Technical Level | Advanced |
| Products | Security Gateway, Hardware, Scalable Platforms |
| Versions | R82.10, R82, R81.20, Not Version-Specific, R82, R81.20 |
| OS | Gaia |
| Platform | 3000, 41000 (EOL) |

## Symptoms

- * SmartView Monitor shows (in lower pane) that Anti-Bot subscription has expired on a Virtual System, but the expiration date is empty.

  *Example* :  
  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk105498/Subscription_Status.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk105498/Subscription_Status.png "Click the image to see it in full size in a new tab/window")
* Output of *cplic print* command on VSX Gateway shows correct expiration date.

* Output of "*cpstat -f subscription_status antimalware*" command on VSX Gateway shows:

  ```
  
  Anti-Bot subscription status:            expired
  Anti-Bot subscription expiration date:   
  Anti-Bot subscription description:       Contract is expired.
  ```

* *$FWDIR/amw/update/amw_status.C* file in the context of involved Virtual System shows:

  ```
  
  [Expert@HostName:<VSID>]# cat $FWDIR/amw/update/amw_status.C
  ... ... ... 
  : ("Anti Bot"
    :app_update_status (up-to-date)
    :app_next_update_description ("The next update will be run as scheduled.")
    :app_db_version (XXX)
    :app_update_description ("Gateway is up to date. Database version: XXX. Package date: YYY")
    :app_subscription_expiration_date (" ")
    :app_subscription_status (expired)
    :app_subscription_description ("Contract is expired.")
  )
  ... ... ...
  ```

## Cause

Anti-Malware policy must be installed at least once on VSX Gateway / VSX Cluster itself (context of VS0) for correct work/enforcement and downloading of Contracts for Anti-Bot.

## Solution

This solution requires authentication. Please log in to view the full solution.

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