> Source: [sk105492](https://support.checkpoint.com/results/sk/sk105492)

# sk105492 - Boot Menu is not displayed in console or LOM Connection

| Property | Value |
|----------|-------|
| Solution ID | sk105492 |
| Date Created | 2015-04-01 |
| Last Modified | 2018-08-05 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |
| Platform | Smart-1 |

## Symptoms

- * When booting the LOM through the Java console / LOM WebUI page and then selecting Boot Menu, the Boot Menu options are never displayed on Smart-1 appliance.
* Serial connection settings were verified as per the appliance guide
* Same results occur with a regular console connection on a 12400 appliance

## Cause

Boot options in the */boot/grub/grub.conf* file on Smart-1 appliance are set to send the output only to LCD.

## Solution

This solution requires authentication. Please log in to view the full solution.

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