> Source: [sk105402](https://support.checkpoint.com/results/sk/sk105402)

# sk105402 - SmartEvent server is not communicating with CLM servers

| Property | Value |
|----------|-------|
| Solution ID | sk105402 |
| Date Created | 2015-03-26 |
| Last Modified | 2022-04-06 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |

## Symptoms

- SmartEvent server (defined as Global object) does not communicate with CLM.

## Cause

The SmartEvent Correlation Unit was able to see the Log server, however, it could not establish SIC with objects from the local (CMA) database while being defined as a Global object.

## Solution

This solution requires authentication. Please log in to view the full solution.

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