> Source: [sk105317](https://support.checkpoint.com/results/sk/sk105317)

# sk105317 - Unable to connect with SNX CLI client via Mobile Access Portal with Two Factor Authentication

| Property | Value |
|----------|-------|
| Solution ID | sk105317 |
| Date Created | 2015-04-12 |
| Last Modified | 2015-04-14 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Windows |

## Symptoms

- * User is not able to connect with SNX Command Line client via Mobile Access Portal if the authentication method of the portal is set to "Two Factor Authentication" (e.g., First factor is AD, Second factor is RADIUS) - user is asked to authenticate only for the first time, and then the connection times out.

* Authentication works correctly when connecting to Mobile Access Portal through the browser.

## Cause

SNX Command Line client does not support two factor authentication.

## Solution

This solution requires authentication. Please log in to view the full solution.

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