> Source: [sk105184](https://support.checkpoint.com/results/sk/sk105184)

# sk105184 - "CLINFR0220 User is not allowed to access any virtual-system" when logging in to a VSX Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk105184 |
| Date Created | 2015-03-12 |
| Last Modified | 2025-08-12 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- "`CLINFR0220 User is not allowed to access any virtual-system`" error and session is closed when a user logs in to a VSX Gateway.

*Example for SSH connection*:

```

This system is for authorized use only.
username@IP_Address's password: 
Last login: ... from ...
CLINFR0220 User is not allowed to access any virtual-system.
Connection to IP_Address closed.
```

## Cause

The RBA role assigned to this user is not configured to have access to Virtual Systems.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content