> Source: [sk104783](https://support.checkpoint.com/results/sk/sk104783)

# sk104783 - "malloc failed: Cannot allocate memory" failure during policy installation on 1100 / Security Gateway 80 appliance running R75.20.X firmware

| Property | Value |
|----------|-------|
| Solution ID | sk104783 |
| Date Created | 2015-02-16 |
| Last Modified | 2015-07-07 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |

## Symptoms

- * Policy installation on 1100 / Security Gateway 80 appliance running R75.20.X firmware fails with the following errors:

  ```
  
  malloc failed: Cannot allocate memory
  Operation failed: install/uninstall has been improperly terminated
  ```

  *Example*:
  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk104783/sk104783_malloc_failed.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk104783/sk104783_malloc_failed.png "Click the image to see it in full size in a new tab/window")
* Additional possible symptoms:

  * Policy fetch on 1100 / Security Gateway 80 appliance fails:

    ```
    
    [Expert@Appliance]# fw fetch <IP_Address_of_MGMT>
    Fetching Security Policy From: <IP_Address_of_MGMT>
    Management rejected fetch for this module - version matching problem. 
    Security Policy Fetch Failed.
    Unable to fetch the Security Policy from the Management Server
    ```

  * Loading policy on Security Management Server under debug ('*fwm -d load*') shows:

    `Policy installation is not supported for the target.`

## Cause

Memory leak in *fw_loader* binary file during policy installation on 1100 / Security Gateway 80 appliance running R75.20.X firmware.

## Solution

This solution requires authentication. Please log in to view the full solution.

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