> Source: [sk104479](https://support.checkpoint.com/results/sk/sk104479)

# sk104479 - "Please wait while the system reboots" popup in Gaia Portal on "Status and Actions" page

| Property | Value |
|----------|-------|
| Solution ID | sk104479 |
| Date Created | 2015-02-02 |
| Last Modified | 2019-12-15 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- "`Please wait while the system reboots`" popup in Gaia Portal - "`Upgrades (CPUSE)`" section - "`Status and Actions`" page.
*Example* :  
[![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk104479/Example.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk104479/Example.png "Click the image to see it in full size in a new tab/window")

## Cause

A CPUSE package was installed, which required a system reboot.  
The CPUSE Agent was not able to remove the "reboot" flag from the Gaia Database.

## Solution

This solution requires authentication. Please log in to view the full solution.

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