> Source: [sk104323](https://support.checkpoint.com/results/sk/sk104323)

# sk104323 - "gen_appi_custom_apps_init_globals() failed"  when Policy Install succeeds 

| Property | Value |
|----------|-------|
| Solution ID | sk104323 |
| Date Created | 2015-01-19 |
| Last Modified | 2018-10-08 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- Policy Install succeeds with warning: "gen_appi_custom_apps_init_globals() failed"

## Cause

Unused custom sites or applications in Application Control policy.

## Solution

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