> Source: [sk103945](https://support.checkpoint.com/results/sk/sk103945)

# sk103945 - "No license on server" error when connecting with SmartEvent GUI

| Property | Value |
|----------|-------|
| Solution ID | sk103945 |
| Date Created | 2015-01-09 |
| Last Modified | 2016-04-27 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |
| Platform | Smart-1 |

## Symptoms

- * "`No license on server`" error when connecting with SmartEvent GUI, although the Next Generation SmartEvent (CPSB-SME) license is correctly installed on SmartEvent server.

* Contract File is installed on SmartEvent server and properly reflects current dates.

## Cause

The SmartEvent server has not properly recognized the SmartEvent license and Contract File after they were installed.

## Solution

Restart the SmartEvent services on the SmartEvent server:

`# evstop`

`# evstart`

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