> Source: [sk103772](https://support.checkpoint.com/results/sk/sk103772)

# sk103772 - User trying to access an internal resource using its hostname succeeds on Android but not iOS

| Property | Value |
|----------|-------|
| Solution ID | sk103772 |
| Date Created | 2014-12-22 |
| Last Modified | 2026-02-18 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Gaia |

## Symptoms

- User trying to access an internal resource using its hostname succeeds on Android but not on iOS.

## Cause

If no DNS suffixes are defined for the Office Mode IP, then iOS sends the hostname to its external DNS server.

In Android, the internal VPN DNS server will be used, as well as the external DNS server.

## Solution

This solution requires authentication. Please log in to view the full solution.

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