> Source: [sk103596](https://support.checkpoint.com/results/sk/sk103596)

# sk103596 - "Nothing needed to be done" when trying to unlock the unused account on Gaia OS

| Property | Value |
|----------|-------|
| Solution ID | sk103596 |
| Date Created | 2014-12-03 |
| Last Modified | 2015-05-24 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * "`Nothing needed to be done`" is returned when running "*set user \<username\> lock-out off* " command in Clish to unlock a user that has been locked out per the "Deny Access to Unused Accounts" configuration ("*set password-controls deny-on-nonuse ...*" commands).

* */var/log/messages* file shows:  

  `User <username> has not logged in in over <number> days; not allowing`

## Cause

The */etc/loginhist2/user_name* file (contains *nonuse* days count) is not used correctly.

## Solution

This solution requires authentication. Please log in to view the full solution.

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