> Source: [sk103572](https://support.checkpoint.com/results/sk/sk103572)

# sk103572 - How to debug SSL Network Extender Client on Windows machines for Network Mode

| Property | Value |
|----------|-------|
| Solution ID | sk103572 |
| Date Created | 2014-12-02 |
| Last Modified | 2023-12-21 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Windows |

## Symptoms

- * Nothing happens when user clicks "Connect" button
* SNX disconnects randomly
* SNX native application works very slow
* Other SNX related issues

## Solution

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