> Source: [sk103527](https://support.checkpoint.com/results/sk/sk103527)

# sk103527 - Application's traffic is dropped on CleanUp rule, although it is allowed by the Application Control policy

| Property | Value |
|----------|-------|
| Solution ID | sk103527 |
| Date Created | 2014-12-21 |
| Last Modified | 2015-01-20 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- Application traffic is dropped on CleanUp rule / any other Block rule in FW policy, although it is allowed by the Application Control policy.

## Cause

Ports used by the application are not allowed explicitly by the Firewall policy, which takes precedence over Application Control policy.

## Solution

Configure the Firewall policy to match the Application Control policy to allow the relevant traffic.

Need to check what ports/IP addresses Allow in policy and what is seen in Drop log and allow ports / IP addresses that are dropped in General FW policy.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content