> Source: [sk102830](https://support.checkpoint.com/results/sk/sk102830)

# sk102830 - ISP Redundancy fails over during policy installation when Anti-Malware blade is enabled 

| Property | Value |
|----------|-------|
| Solution ID | sk102830 |
| Date Created | 2014-10-07 |
| Last Modified | 2017-03-29 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * ISP Redundancy fails over during policy installation when Anti-Malware blade is enabled.
* FWD daemon does not send pings to next hop of the configured ISP Link.

## Cause

Very long Anti-Malware loading time in FWD daemon during policy installation.

Example from FWD daemon debug:

\[FWD \<FWD PID\> \]@HOSTNAME\[date **17:23:28** \] get_cond_statedir : return state dir = /opt/CPsuite-R77/fw1/state/local/AMW ciu_app_amw_reconf_read_obj: allow_uc_policy_config=0 ciu_app_updater_amw_reconf:**start**

\[FWD \<FWD PID\> \]@HOSTNAME\[date **17:23:28** \] T_event_mainloop_iter_select: select reports 1 events \[FWD \<FWD PID\> \]@HOSTNAME\[date **17:23:28** \] fwasync_do_mux_in: 18: got 0 of 1036 bytes == 1036 bytes required \[FWD \<FWD PID\> \]@HOSTNAME\[date **17:23:28** \] fwasync_do_mux_in: 18: managed to read 1036 of 1036 bytes \[FWD \<FWD PID\> \]@HOSTNAME\[date **17:23:28**\] fwasync_do_mux_in: 18: call: 800be0 with 0

\[FWD \]@HOSTNAME\[date **17:23:32**\] get_cond_statedir : return state dir = /opt/CPsuite-R77/fw1/state/local/AMW ciu_app_updater_amw_load_schedule_info: 'seconds' ciu_app_updater_amw_load_schedule_info: update_interval = 7200 seconds ciu_app_updater_amw_reconf_read_obj: previous update failed, or updates just enabled. perform update now ciu_app_updater_amw_reconf: start

\[FWD \<FWD PID\> \]@HOSTNAME\[date **17:23:39** \] fwasync_conn_get: get max buffer size (4194304) . \[FWD \<FWD PID\> \]@HOSTNAME\[date **17:23:39**\] fwasync_do_mux_in: 18: rc=1, next: 800be0 with 0, req: 1036r, 1044w

## Solution

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