> Source: [sk102712](https://support.checkpoint.com/results/sk/sk102712)

# sk102712 - $FWDIR/conf/masters file on Security Gateway is overwritten during each policy installation - procedure to preserve manual changes

| Property | Value |
|----------|-------|
| Solution ID | sk102712 |
| Date Created | 2014-10-04 |
| Last Modified | 2026-07-07 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- An administrator manually edited the `$FWDIR/conf/masters` file on a Security Gateway.

However, this file is overwritten during each policy installation.

## Cause

The values of *both* parameters '`define_logging_servers`' and '`use_loggers_and_masters`' are configured to the same value ('`true`' or '`false`') in the Security Gateway object in the Management Server database.

One of these configuration examples causes this issue:

|---|----------------------------------------------------------------------|
| # | Configured Parameters                                                |
| 1 | `:define_logging_servers (true)` `:use_loggers_and_masters (true)`   |
| 2 | `:define_logging_servers (false)` `:use_loggers_and_masters (false)` |

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content