> Source: [sk102440](https://support.checkpoint.com/results/sk/sk102440)

# sk102440 - Unable to attach/detach license, receiving "Check SIC status"

| Property | Value |
|----------|-------|
| Solution ID | sk102440 |
| Date Created | 2014-12-03 |
| Last Modified | 2014-12-07 |
| Technical Level | Advanced |
| Products | SmartConsole, Licensing, Endpoint Security |
| Versions | R82.10, Not Version-Specific, Cloud, R82.20, R82, R81.20, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |

## Symptoms

- * When importing local licenses using the correct IP address matching the Endpoint Security server object, license are not attached but are added to repository as "unattached".   

* When attaching or detaching a large number of Endpoint licenses at once from the Endpoint Security server object in SmartUpdate, the status window reports a number of licenses that were not attached/detached and prompts to check the status of SIC.   
  Note: SIC status should not be relevant for a standalone Endpoint management server.

## Cause

Request times out due to number of licenses being added at once.

## Solution

This solution requires authentication. Please log in to view the full solution.

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