> Source: [sk102327](https://support.checkpoint.com/results/sk/sk102327)

# sk102327 - Unable to ping cluster Virtual IP address from a cluster member in ClusterXL in High Availability and in Load Sharing modes

| Property | Value |
|----------|-------|
| Solution ID | sk102327 |
| Date Created | 2014-09-04 |
| Last Modified | 2020-04-27 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- Unable to ping cluster Virtual IP address from a cluster member in ClusterXL in High Availability and in Load Sharing modes (there is no reply).

## Cause

This was never tested and is not supported.

## Solution

This solution requires authentication. Please log in to view the full solution.

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