> Source: [sk102308](https://support.checkpoint.com/results/sk/sk102308)

# sk102308 - HTTP Based SSO authentication fails to internal Web / Application servers if Single Sign On (SSO) is disabled in the application properties

| Property | Value |
|----------|-------|
| Solution ID | sk102308 |
| Date Created | 2014-09-03 |
| Last Modified | 2017-05-18 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * HTTP Based SSO authentication fails to internal Web / Application servers:

  1. User tries to connect to an internal Web / Application server (protected by Mobile Access gateway)
  2. A browser-specific form (pop up) appears  
     *Example* :  
     [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk102308/sk102308_Example.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk102308/sk102308_Example.png "Click the image to see it in full size in a new tab/window")
  3. User enters the credentials, but the authentication fails
* When Single Sign On (SSO) is enabled in the application properties, the HTTP Based SSO authentication succeeds:

  1. SmartDashboard - go to '`Mobile Access`' tab.
  2. On the left pane, open the '`Applications`'.
  3. Open the '`File Shares`' category.
  4. Double-click on the involved Mobile Access application.
  5. Open the '`Additional Settings`' settings - click on '`Single Sign On`'.
  6. Check the box '`Turn on Single Sign On for this application`':  
     *Example* :  
     [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk102308/sk102308_SSO_Example.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk102308/sk102308_SSO_Example.png "Click the image to see it in full size in a new tab/window")
  7. Click on '`OK`' to apply the changes.
  8. Install the policy on the Mobile Access gateway.
* Web Form (HTML) Based SSO authentication succeeds for the same user and for the same application.

## Solution

This solution requires authentication. Please log in to view the full solution.

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