> Source: [sk102247](https://support.checkpoint.com/results/sk/sk102247)

# sk102247 - "Contract is expired" popup message appears for blade that is not enabled during Policy Installation

| Property | Value |
|----------|-------|
| Solution ID | sk102247 |
| Date Created | 2014-08-30 |
| Last Modified | 2021-04-18 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |

## Symptoms

- * When installing a policy, a popup message saying "Contract is expired", or about to expire, appears for one of the following blades:  
  * Anti-Bot
  * Anti-Virus
  * Anti-Spam
  * Application Control
  * URL Filtering

  <br />

* The blade in the warning message is not enabled on the Gateway that the policy is installed on.   

* SmartView Tracker shows "`Contract entitlement check failed. Could not resolve "updates.checkpoint.com", check DNS configuration on the gateway`".

## Cause

The reason may be one of the following:

1. DNS is not enabled / configured.
2. Connectivity issue between the Security Management Server and [https://updates.checkpoint.com](https://updates.checkpoint.com/) or [http://cws.checkpoint.com](http://cws.checkpoint.com/)

## Solution

This solution requires authentication. Please log in to view the full solution.

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