> Source: [sk102226](https://support.checkpoint.com/results/sk/sk102226)

# sk102226 - Users objects and Groups objects are missing in SmartDashboard after upgrade of Security Management Server

| Property | Value |
|----------|-------|
| Solution ID | sk102226 |
| Date Created | 2014-08-28 |
| Last Modified | 2014-08-31 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| Platform | Smart-1 |

## Symptoms

- Users objects and Groups objects are missing in SmartDashboard after upgrade of Security Management Server / Multi-Domain Security Management Server.

## Cause

The *$FWDIR/conf/fwauth.NDB* file is corrupted.

## Solution

This solution requires authentication. Please log in to view the full solution.

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