> Source: [sk102136](https://support.checkpoint.com/results/sk/sk102136)

# sk102136 - Interfaces configuration on ESX Virtual Machine does not survive reboot

| Property | Value |
|----------|-------|
| Solution ID | sk102136 |
| Date Created | 2014-08-22 |
| Last Modified | 2015-07-02 |
| Technical Level | General |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |
| Platform | VMWare ESX |

## Symptoms

- * Changing interfaces configuration on ESX Virtual Machine running Gaia OS does not survive reboot.

  <br />

* `/var/log/messages` file shows the following:

  ```
  
  xpand[PID]: NETIS Message:Problem occured during installing new IP on interface ethX
  xpand[PID]: NETIS Message:netis_netif_link_set_ip : Configuring IPv4 address for ethX Failed
  xpand[PID]: NETIS Message:netis_netif_selective_link_reconf : Configuring IP addresses for ethX Failed
  xpand[PID]: netis_conn_* failed eth0 -5
  ```

## Cause

* VMXNET3 network adapter is supported by Security Gateway VE in Network mode:  
  * Starting from R77 it is included in the OVF Template only.
  * Starting from R77.30 it is included in the ISO and in the OVF Template.
* VMXNET network adapter is *not* supported.

## Solution

Configure "e1000" network adapter in ESX Virtual Machine properties.

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