> Source: [sk101646](https://support.checkpoint.com/results/sk/sk101646)

# sk101646 - After a Security Gateway upgrade, identity sharing configuration is broken

| Property | Value |
|----------|-------|
| Solution ID | sk101646 |
| Date Created | 2014-07-17 |
| Last Modified | 2017-03-31 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- After a Security Gateway upgrade, identity sharing between Domain Management Servers created per [sk65404 (Establishing SIC trust between Identity Awareness entities managed by different Security Management Servers / Domain Management Servers)](http://supportcontent.checkpoint.com/solutions?id=sk65404) is broken.

## Solution

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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