> Source: [sk101369](https://support.checkpoint.com/results/sk/sk101369)

# sk101369 - Identities are not shared with all gateways

| Property | Value |
|----------|-------|
| Solution ID | sk101369 |
| Date Created | 2014-06-19 |
| Last Modified | 2017-05-17 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Not all gateways that were configured to receive identities, are getting the identities.

* Output of '`pdp monitor all`' command shows that all users are shared between gateways.

* Output of '`pdp control sync`' command does not show any errors.

* Output of '`pdp network registered`' command shows that some networks do not transmit to all gateways.

* Debug of PDP daemon ("`pdp debug set all all`") shows:

  `
  [NETWORK(TD::Events)] void pdp::NetworkRegistrationDB::fetchRegisteredGateways(const unsigned int&, const unsigned int&, pdp::REGISTERED_GATEWAYS&): `***N* matched gateways**`
  `
  `
  where number "`*N*`" is less gateways than should be (receiving the identities).`

## Cause

**When using Identity Agent:**

Packet tagging information, such as authentication key and encryption algorithm is propagated to PEP during session publishing only in 2 cases:

* when '`PacketTaggingAck`' is received
* when packet tagging key is revoked

In all other cases, packet tagging information is not published. As a result, authentication key and encryption algorithm are not defined in PEP, and the rules with packet tagging Roles are not enforced.

**When Identity Agent is *not* used:**

In a multi-core gateway, there might be a case where the PEP daemon sends a request to unregister a network and at same time send a request to register a network, from a different core instance.

PDP might respond that the register command was not received.

## Solution

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