> Source: [sk101115](https://support.checkpoint.com/results/sk/sk101115)

# sk101115 - AD Query ('pdp monitor ip') shows multiple users associated with the same Source IP address

| Property | Value |
|----------|-------|
| Solution ID | sk101115 |
| Date Created | 2014-06-03 |
| Last Modified | 2016-05-31 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Output of '`pdp monitor ip `*IP_ADDRESS*' command on Security Gateway shows multiple users associated with the same Source IP address.

* The "`Assume that only one user is connected per computer`" box is checked in the Security Gateway object ('`Identity Awareness`' pane - '`Active Directory Query`' - '`Settings...`').

* In some cases, this issue can occur when using AD Query and RADIUS Accounting for acquiring identities.

## Cause

Users from other identity sources are not revoked on new AD Query association.

## Solution

This solution requires authentication. Please log in to view the full solution.

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