> Source: [sk100394](https://support.checkpoint.com/results/sk/sk100394)

# sk100394 - Duplicate objects appear in the "Users and Computers" view in SmartEndpoint

| Property | Value |
|----------|-------|
| Solution ID | sk100394 |
| Date Created | 2014-05-19 |
| Last Modified | 2017-04-25 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |
| OS | Windows, Gaia |

## Symptoms

- * Duplicate objects appear in the "Users and Computers" view in SmartEndpoint.
* Objects that were deleted from AD still appear in the "Users and Computers" view in SmartEndpoint.

## Cause

This situation may be caused by various reasons such as :

1. When object was deleted from AD, the DS configuration parameter of scanning deleted objects was set to false.
2. Customers that upgraded from older versions such as E80.30 or E80.40 might have some missing information in the database, such as the scanner id of each scanned object.
3. Issues which originated in previous versions may lead to a situation of duplicate objects.

## Solution

This solution requires authentication. Please log in to view the full solution.

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