> Source: [sk1000177](https://support.checkpoint.com/results/sk/sk1000177)

# sk1000177 - Fresh installing R82 for Maestro leaves SGM with regular Gateway Image

| Property | Value |
|----------|-------|
| Solution ID | sk1000177 |
| Date Created | 2026-09-22 |
| Last Modified | 2026-10-07 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R82 |

## Symptoms

- After a fresh installation of the R82 image on a Security Gateway intended for Maestro deployment, the system loads a regular Gateway image instead of converting to a Maestro Security Group Member (SGM) image.

## Cause

A newly installed Maestro Hyperscale Orchestrator (MHO) does not distribute Maestro-specific updates until the First Time Wizard (FTW) is completed. If a Security Gateway is connected to the MHO before FTW completion, the Security Gateway remains on the regular Gateway image and does not convert to an SGM image.

## Solution

This solution requires authentication. Please log in to view the full solution.

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