> Source: [sk1000084](https://support.checkpoint.com/results/sk/sk1000084)

# sk1000084 - Enabling Workforce AI Security fails with: "This tenant is already registered with another management server"

| Property | Value |
|----------|-------|
| Solution ID | sk1000084 |
| Date Created | 2026-08-27 |
| Last Modified | 2026-09-10 |
| Technical Level | Advanced |
| Products | SmartConsole, Workforce AI Security |
| Versions | R82.20, Cloud |

## Symptoms

- When enabling **Workforce AI Security** on a Security Management Server that is connected to the Check Point Portal, this warning is displayed and the card is not enabled:

![This tenant is already registered with another management server](https://static.checkpoint.com/apps/sk/1000084/a0144395-c256-452e-9eba-5345a7f7c33a.png)

## Cause

You can register a Check Point Portal tenant for Workforce AI Security with only one Security Management Server at a time. If the tenant is already registered with another Security Management Server, Check Point blocks Workforce AI Security activation on additional Management Servers until the existing registration is removed.

## Solution

This solution requires authentication. Please log in to view the full solution.

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