> Source: [sk1000051](https://support.checkpoint.com/results/sk/sk1000051)

# sk1000051 - Dynamic CGNAT pool utilization command fails with invalid pool name

| Property | Value |
|----------|-------|
| Solution ID | sk1000051 |
| Date Created | 2026-08-24 |
| Last Modified | 2026-08-27 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82 |
| OS | Gaia |
| Platform | Smart-1, 3000 |

## Symptoms

- * Running the following command on the affected Security Gateway, Cluster Member, or Security Group:

  ```
  fw cgnat pool <object_name>
  ```

  does not return the expected Dynamic CGNAT pool utilization information and display:

  ```
  invalid pool name 'object_name'
  ```

## Cause

A software condition affects the processing of Dynamic CGNAT pool objects.

Under this condition, the command:

```
fw cgnat pool <object_name>
```

cannot correctly resolve a valid Dynamic CGNAT pool object, even when the pool is configured correctly and actively used by Dynamic CGNAT translations.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member / Security Group involved in the case.

**Hotfix installation instruction**
Refer to [How to Install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content