> Source: [sk1000034](https://support.checkpoint.com/results/sk/sk1000034)

# sk1000034 - Upgrade to R81.20 Jumbo Hotfix Take 158 or 161 causes the GAIA API server to stop

| Property | Value |
|----------|-------|
| Solution ID | sk1000034 |
| Date Created | 2026-08-24 |
| Last Modified | 2026-08-26 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81.20 |
| OS | Gaia |

## Symptoms

- * After you install the R81.20 Jumbo Hotfix Accumulator Take 158 or Take 161 on the Maestro Orchestrator,

1. The Gaia API does not respond,
2. Interfaces on the Security Gateways (for example, eth1-Mgmt1 and eth1-05) report a link state of down, while the corresponding physical interfaces on the Maestro Orchestrator (for example, 1/5/1) report a link state of up. This can cause a traffic outage.

* Output of the `gaia_api status` command shows:   

  ```
  Processes:�
  Name State PID
  ---------------------------------
  GAIA_API      Stopped None
  GAIA_API_DOCS Started NNNN
  APACHE        Started NNNN
  CONFD         Started NNNN
  CELERY        Started NNNN
  REDIS         Started NNNN
  ```

## Cause

The `globalParamsRequests.py` file was renamed.

## Solution

**To prevent this problem:**

Do not install the R81.20 Jumbo Hotfix Take 158 and Take 161 on the Maestro Orchestrator.

**To resolve this problem:**

Remove the `globalParamsRequests.py` file and restart the Gaia API on the Maestro Orchestrator.   
To do so, run these commands in the Expert mode:

```
rm /rest_api/ckp/requests/globalParamsRequests.py
gaia_api restart
```

---

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